With the effort and dedication of all staff , timely relief to the taxpayers was ensured . after more than 7 , 000 hours of overtime work by the front line staff , refund cheques were in the hands of the taxpayers in 3 months 为了能令纳税人得到及时的纾缓,各同事心协力,前线员工超时工作逾7 , 000小时,退税支票终能在不足3个月内寄到纳税人的手上。
This tradition of training and development continues to this day with engineering graduate and apprentice training schemes , quality programmes , management development and mandatory customer service training for all front line staff 重视培训及人力发展的传统一直持续至今,我们目前的培训项目包括工程见习生训练计划、品质计划、管理训练及所有前线员工必修的客户服务训练等。